Privacy Policy

Express Global Logistics ("we", "us", "our"; company registration number SC096443) respects your privacy and is committed to protecting the personal data you share with us when booking shipments, tracking parcels, or contacting our customer service team.

Information we collect

We collect contact details (name, address, phone, email), shipment details (origin, destination, weight, contents description), payment and billing information, and technical data such as IP address, device, and pages viewed.

How we use your data

We use your data to fulfil shipments, provide tracking, communicate service updates, comply with customs and export laws, prevent fraud, and improve our network. We do not sell your personal data.

Sharing

We share necessary data with carriers, customs authorities, and last-mile partners strictly to deliver your shipment. Payment processors handle billing under their own agreements.

Retention

Shipment records are retained for up to 7 years to meet legal and tax obligations. Marketing preferences can be updated at any time.

Your rights

Under UK GDPR you have the right to access, correct, delete, or export your personal data. Contact support@expressgloballogs.site.